Shipping policy
Last Updated: September 09, 2026
At ryffhq, we offer free standard shipping on every order. There is no minimum purchase requirement to qualify for free shipping.
1. Free Shipping on Every Order
Free Standard Shipping — No Minimum Order
Whether you purchase one item or several items, standard shipping is free.
There is no minimum order value and no need to enter a promotional code to receive free standard shipping.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or holidays will generally begin processing on the next business day.
During major promotions, holidays, or periods of unusually high order volume, processing may take additional time.
3. Estimated Delivery Time
After your order has been processed and shipped, the estimated delivery time is:
Standard Shipping: 7–15 business days
The 7–15 business day timeframe is an estimate and is not a guaranteed delivery date.
Actual delivery times may vary depending on the destination, carrier operations, weather, customs processing, holidays, and other circumstances outside our reasonable control.
Estimated Timeline
Order placed → 1–3 business days processing → 7–15 business days shipping & delivery
4. Shipping Cost
Standard shipping is FREE on every order.
There is no minimum purchase amount required.
Shipping Fee: $0
No shipping code is required. Free standard shipping will be applied automatically during checkout.
5. Tracking Information
Once your order has shipped, we will send a shipping confirmation to the email address provided during checkout.
When tracking information is available, the email will include your tracking number.
Please note that tracking information may take some time to become active after the package has been handed to the shipping carrier.
6. Shipping Delays
Although we work to have orders delivered within the estimated timeframe, occasional delays may occur due to circumstances outside our reasonable control, including:
- Severe weather
- Carrier delays
- Transportation disruptions
- High shipping volumes
- Holidays
- Customs processing
- Incorrect or incomplete shipping information
- Other unforeseen circumstances
If your order has not arrived within the expected timeframe, please check the tracking information first.
If you have concerns about a significantly delayed shipment, please contact:
Please include your order number and tracking number so that we can assist you more efficiently.
7. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error after placing your order, please contact us as soon as possible.
We will make reasonable efforts to correct an address before shipment, but an address change cannot be guaranteed once an order has entered processing or has already been shipped.
8. Delivered but Not Received
If the tracking information shows that your package has been delivered but you cannot locate it, please:
- Check around your property.
- Check with household members or neighbors.
- Check with your building management, if applicable.
- Review the carrier's delivery information.
- Contact the shipping carrier using your tracking number.
If you are still unable to locate your package, contact [email protected] and we will assist you in reviewing the shipment.
9. Damaged Packages
If your order arrives damaged, please take clear photographs of the package and the affected product before discarding the packaging.
Please contact [email protected] and provide:
- Your order number
- Photos of the shipping package
- Photos of the damaged product
- A brief description of the issue
We will review the situation and determine an appropriate resolution.
10. Shipping Address Changes and Order Cancellation
Because orders may enter processing shortly after purchase, cancellation or address-change requests should be submitted as soon as possible.
Once an order has shipped, we may no longer be able to cancel the shipment or change its destination.
11. Contact Us
If you have questions about shipping or delivery, please contact:
ryffhq
Email: [email protected]
Phone: +86 133 7764 2063
Free Standard Shipping on Every Order. No Minimum Purchase Required.